
Felix is the IICRC instructor who has been approved to establish a school outside Northern America. He has over 25 years of both practical and theoretical experience in the Carpet and Upholstery Care Industry.
Felix has formal qualifications in Carpet Cleaning, Upholstery and Fabric Cleaning, Carpet Repairs and Re-Installation, Water Damage Restoration, Odour Control, Carpet Colour Repair, Stain Removal and Carpet Dyeing. He has a Bachelor of Education Degree (UKR), has also completed specialised training in adult education and achieved a qualification in Workplace Training and Assessment.
Felix is the recipient of the 2000 Australian Achiever Award for Excellence in Cleaning and Maintenance Services.
He has been providing training in various aspects of carpet and upholstery maintenance since 1990. He is a contributor to trade publications and procedure manuals in various fields of the Carpet and Upholstery Care Industry.

Charlie has formal qualifications in Carpet cleaning, Odour control, Carpet repair and installation, Floor care technician, Upholstery and fabric cleaning, Water damage restoration and Colour repair. Charlie has also completed a specialized training in adult education and achieved a qualification in Workplace Training and Assessment.
Charlie is originally from an engineering background, and has over twenty years of practical experience in the industry. He is IICRC Master Cleaner and Regional Supervisor for New Zealand. Charlie is a founder member of the Carpet Cleaners Association of New Zealand and has been an active member on the executive committee since it was formed.
Charlie owns and manages a highly successful restoration company, By Day Carpet Care. They specialize in carpet cleaning, upholstery cleaning, stain removal and spot dyeing, flood restoration, odour control, carpet and upholstery protection, and vertical blind cleaning.
Jenny has been involved in Jena Dyco for the last 5 years. She is a trained Primary School Teacher and Adult Trainer with extensive knowledge in course design.
Jenny manages Jena Dyco operations, scheduling courses, ensuring courses run smoothly as well as overseeing marketing, accounts and customer service.
Lucy works in the Jena Dyco office part time while also completing a University degree. Lucy is involved in customer service as well as course organisation.
Nicole works in the Jena Dyco office while also completing a TAFE course. Nicole is mainly involved in organizing the back end of the business - data entry, organizing course materials and much more.